Privacy Policy

Privacy Policy

At Solution Thinker, your privacy is our priority. We understand that you trust us when you share your personal information, and we take that responsibility seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website solutionthinker or any of our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our website.

1. Who We Are

Solution Thinker is a US-based website design and development company providing digital solutions, including:

  • Custom website design

  • Web development

  • E-commerce solutions

  • Digital strategy consulting

Our goal is to deliver high-quality online experiences while keeping your data safe and protected.

2. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a) Personal Information

When you voluntarily submit information through forms or inquiries, we may collect:

  • Full name

  • Email address

  • Phone number

  • Business/company name

  • Billing information (if applicable)

b) Non-Personal Information

We automatically collect certain data when you browse our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited, time spent, and browsing patterns

c) Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.

3. How We Use Your Information

We collect information to improve your experience and provide our services effectively. Specifically, we use data for:

  • Service Delivery: To respond to inquiries, fulfill service requests, and manage projects.

  • Communication: To send updates, service-related messages, or respond to customer support requests.

  • Marketing: To share promotional offers, newsletters, or service updates (only if you have opted in).

  • Website Improvement: To analyze site performance, user behavior, and make improvements.

  • Legal & Security: To prevent fraudulent activities, comply with applicable laws, and protect our rights.

4. Sharing of Information

We value your trust and do not sell, rent, or trade your personal information. However, we may share data in the following cases:

  1. Service Providers: With trusted third-party vendors who help us with hosting, analytics, payment processing, or communication tools.

  2. Legal Obligations: If required by law, court order, or government regulations.

  3. Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. These include:

  • Secure servers

  • Encrypted connections (SSL)

  • Limited employee access to personal data

However, no online transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.

  • Correction: Ask us to update or correct inaccurate data.

  • Deletion: Request that we delete your personal information (subject to legal obligations).

  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.

  • Cookies: Manage or disable cookies through your browser settings.

To exercise any of these rights, you can contact us at info@solutionthinker.com.

7. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately so we can delete it.

9. International Users

Although Solution Thinker is a US-based company, users may access our website from other countries. By using our website, you consent to the transfer and storage of your information in the United States, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Any changes will be posted on this page with the “Last Updated” date at the top. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Solution Thinker

📍 United States

17030 Marilyn Tinley Park, IL 60477 United States
info@solutionthinker.com