{"id":10897,"date":"2026-10-29T08:26:55","date_gmt":"2026-10-29T08:26:55","guid":{"rendered":"https:\/\/solutionthinker.com\/shopware-microsoft-dynamics-365-integration\/"},"modified":"2026-10-29T08:26:55","modified_gmt":"2026-10-29T08:26:55","slug":"shopware-microsoft-dynamics-365-integration","status":"publish","type":"post","link":"https:\/\/solutionthinker.com\/de\/shopware-microsoft-dynamics-365-integration\/","title":{"rendered":"Shopware ERP Integration with Microsoft Dynamics 365: How It Works"},"content":{"rendered":"
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Shopware Guide<\/div>\n

Shopware ERP Integration with Microsoft Dynamics 365: How It Works<\/h1>\n

How to connect Shopware 6 with Microsoft Dynamics 365 Business Central: which data flows where, integration options, project steps and common pitfalls.<\/p>\n

Explore integration services<\/a>Talk to an expert<\/a><\/div>\n<\/section>\n
Short answer<\/span><\/p>\n

A Shopware\u2013Dynamics 365 integration connects your online store with your ERP so that products, prices and stock come from Dynamics, and orders and customers flow back from Shopware automatically.<\/strong> There are three ways to build it: a ready-made connector, an integration platform (middleware) or a custom integration using the Shopware Admin API and the Dynamics 365 Business Central API. Most projects start by deciding which system is the leading system for each type of data.<\/p>\n<\/section>\n

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Which data flows where<\/h2>\n
\n\n\n\n\n\n\n\n\n\n\n
Data<\/th>\nLeading system<\/th>\nDirection<\/th>\n<\/tr>\n<\/thead>\n
Products, variants, attributes<\/td>\nDynamics 365<\/td>\nDynamics \u2192 Shopware<\/td>\n<\/tr>\n
Prices, price lists, customer-specific prices<\/td>\nDynamics 365<\/td>\nDynamics \u2192 Shopware<\/td>\n<\/tr>\n
Stock levels<\/td>\nDynamics 365<\/td>\nDynamics \u2192 Shopware (frequent or near real-time)<\/td>\n<\/tr>\n
Orders<\/td>\nShopware<\/td>\nShopware \u2192 Dynamics (as sales orders)<\/td>\n<\/tr>\n
Customers and addresses<\/td>\nDepends on the project<\/td>\nOne-way or two-way<\/td>\n<\/tr>\n
Invoices, delivery status, tracking<\/td>\nDynamics 365<\/td>\nDynamics \u2192 Shopware<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

Rule of thumb: the ERP owns master data and finance; the shop owns the checkout.<\/p>\n<\/section>\n

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Three integration options<\/h2>\n
\n\n\n\n\n\n\n\n
Option<\/th>\nBest for<\/th>\nTrade-offs<\/th>\n<\/tr>\n<\/thead>\n
Ready-made connector (e.g. the Shopware Business Central extension for Shopware 6 Cloud)<\/td>\nStandard processes, quick start<\/td>\nLimited to the fields and flows the connector supports<\/td>\n<\/tr>\n
Integration platform \/ middleware (e.g. Shopware Nexus or an iPaaS)<\/td>\nSeveral systems (ERP, PIM, marketplaces)<\/td>\nExtra licence; mappings must still be designed<\/td>\n<\/tr>\n
Custom API integration<\/td>\nCustom pricing, B2B rules, special workflows<\/td>\nMore development and maintenance, but full control<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n
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Project steps<\/h2>\n
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  1. Data audit:<\/strong> list every entity, field and rule in Dynamics and Shopware.<\/li>\n
  2. Define the leading system<\/strong> for each data type and the sync frequency.<\/li>\n
  3. Field mapping:<\/strong> item numbers, variants, units, tax rates, price groups and customer numbers.<\/li>\n
  4. Build and test<\/strong> on a Dynamics sandbox and a Shopware staging store.<\/li>\n
  5. Error handling:<\/strong> logging, retries and alerts when a sync fails.<\/li>\n
  6. Go-live and monitoring:<\/strong> watch the first orders, stock updates and invoices closely.<\/li>\n<\/ol>\n

    An indicative timeline is 4\u20136 weeks with a ready-made connector and 8\u201316 weeks for a custom integration with B2B pricing. An audit gives a reliable estimate.<\/p>\n<\/section>\n

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    Common pitfalls<\/h2>\n